Communication Is LCM Services Ltd’s Speciality – Here’s Why It Matters for Property Managers

For property managers, housing associations, and developers, keeping on top of building maintenance, cleaning, landscaping, and other services can be a complex task. Delays, missed updates, or unclear reporting can create headaches, complaints from residents, and unnecessary stress for management teams.

At LCM Services Ltd, we make communication our speciality, ensuring that property managers always know what’s happening on their sites.

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Why Communication Is Crucial

Property managers need transparency and trust. They need to know exactly what work has been completed and when. Clear, timely communication builds trust between service providers and management teams, helping everyone stay on the same page.

Unexpected issues can arise on site, such as a broken window, blocked drains, or areas that require urgent cleaning. With LCM Services, our staff provide real-time updates from the site, so managers are kept informed without having to chase reports.

To streamline reporting, we use JotForm forms completed by our workers on-site. These forms can be sent directly to the property manager, providing instant records of completed cleaning or maintenance tasks, any issues encountered, and photographs or other evidence of work done. This system reduces the risk of miscommunication and ensures managers have accurate, verifiable information at their fingertips.

Fast, clear communication also allows for proactive problem solving. Issues can be identified and addressed immediately, preventing minor problems from escalating. This keeps residents happy and maintains the reputation of the management company.

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How LCM Services Makes Communication Easy

Every property manager has a dedicated point of contact to avoid confusion. Standardised reporting ensures nothing is missed and makes it easy to track recurring issues. Our use of Jotform and digital records allows managers to receive updates instantly, even while off-site.

We also encourage two-way communication, so we can respond to issues and provide guidance directly.

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The LCM Services Advantage

Since 1996, LCM Services Ltd has been supporting property managers, housing associations, and developers with cleaning, landscaping, window cleaning, carpet cleaning, pest control, and painting & decorating services. Our commitment to strong, transparent communication ensures that your properties are well-managed, safe, and compliant, and that you never have to wonder whether a task has been completed.

If you’re looking for a service provider who takes communication seriously and keeps you fully informed every step of the way, get in touch with LCM Services Ltd today.